Shipping policy

1. Shipping Locations

• We ship worldwide, including the UK.

2. Shipping Methods

• UK Orders:
  • Royal Mail First Class (Tracked): 1-3 business days delivery.
  • Royal Mail 2-3 Days: Available for standard delivery within the UK.
• International Orders:
  • Shipping will be handled via Royal Mail or another courier, depending on the value and destination of the order.

3. Dispatch Time

• All orders will be dispatched within 1-3 business days.
• For bespoke or custom items, dispatch times will be confirmed at the time of order.

4. Tracking

• All orders shipped via Royal Mail First Class will include tracking information, which will be provided once your order is dispatched.

5. Shipping Costs

• Shipping costs will be calculated at checkout based on the destination and selected shipping method.

6. Delivery Issues

• If your order does not arrive within the estimated delivery time, please contact us at info@gemjewellerylondon.co.uk and we will assist you in resolving the issue.

For further details, please refer to our FAQ section or reach out to us directly.